For account access, subscription questions, product issues, billing confusion, or general help using PersonaChat, contact the team at info@personachat.io with a clear description of the issue.
Contact & Support
Support emailSafety reportsCreator and business inquiries
Reach the PersonaChat team
Contact PersonaChat for user support, account questions, safety reports, business requests, creator inquiries, and platform feedback at info@personachat.io.
Adult fictional AI companionsCurated character discoveryTransparent public policies
PersonaChat standard
Built to feel premium before the first chat
The public pages, character profiles, policy links, and support path all work together to make PersonaChat feel curated, trustworthy, and serious about the experience it offers.
If you notice harmful, illegal, deceptive, abusive, or policy-breaking content, send the relevant page, character name, account detail, or screenshot context so the team can review it efficiently.
Creators can reach out about character visibility, profile quality, publishing questions, collaboration ideas, or feedback on the creator experience.
For media, commercial opportunities, strategic partnerships, or platform-related requests, use the same contact address and include enough context to make the request understandable on the first pass. That helps the team route the request quickly and respond with the right context.
Before contacting support
Send the useful details first
A good support message includes your account email, the page or character involved, a short timeline, screenshots if relevant, and the result you expected. Clear details help support understand the issue faster and avoid unnecessary back-and-forth.
Response expectations
One clear inbox for users and partners
PersonaChat uses info@personachat.io as the primary contact and support channel so users, creators, and partners have one reliable place to reach the team.
Official contact
Support and inquiries: info@personachat.io
Use this address for support, safety reports, creator questions, partnership requests, and general PersonaChat communication.
Quick answers
Helpful details
Clear public information helps users understand the platform before signing up or contacting support.
How do I contact PersonaChat support?
Email info@personachat.io with your account details, issue summary, and any relevant links or screenshots.
Where should I report safety issues?
Safety concerns, policy violations, illegal content, impersonation issues, or abusive behavior can be reported by emailing info@personachat.io with relevant context.
Can creators or partners use the same email?
Yes. Creator inquiries, business requests, collaboration ideas, and platform feedback can all be sent to info@personachat.io.