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Preparing your PersonaChat experience.
Contact & Support
Contact PersonaChat for user support, account questions, safety reports, business requests, creator inquiries, and platform feedback at info@personachat.io.
PersonaChat standard
Public pages, character profiles, policy links, and support paths work together to make PersonaChat feel curated, trustworthy, and serious about the fictional companion experience it offers.
For account access, subscription questions, product issues, billing confusion, or general help using PersonaChat, contact the team at info@personachat.io with a clear description of the issue.
If you notice harmful, illegal, deceptive, abusive, or policy-breaking content, send the relevant page, character name, account detail, or screenshot context so the team can review it efficiently.
Creators can reach out about character visibility, profile quality, publishing questions, collaboration ideas, or feedback on the creator experience.
For media, commercial opportunities, strategic partnerships, or platform-related requests, use the same contact address and include enough context to make the request understandable on the first pass.
Before contacting support
A good support message includes your account email, the page or character involved, a short timeline, screenshots if relevant, and the result you expected. Clear details help support understand the issue faster.
Response expectations
PersonaChat uses info@personachat.io as the primary contact and support channel so users, creators, and partners have one place to reach the team.
Official contact
Use this address for support, safety reports, creator questions, partnership requests, privacy questions, and general PersonaChat communication.
Quick answers
Clear public information helps users understand the platform before signing up or contacting support.
Email info@personachat.io with your account details, issue summary, and any relevant links or screenshots.
Safety concerns, policy violations, illegal content, impersonation issues, or abusive behavior can be reported by emailing info@personachat.io with relevant context.
Yes. Creator inquiries, business requests, collaboration ideas, and platform feedback can all be sent to info@personachat.io.
